Delivery Information

All orders will incur a single P&P charge of £6.99. Surcharges may apply to outlying Scottish Highlands and Islands and Channel Islands. Surcharged postcodes include - but are not limited to - the following: AB, DD8-11, GY, HS, IM, IV, JE, KA27-28, KW, PA20-80, PH19-50, TR21-25, ZE. Sorry, but we are currently unable to deliver to Northern Ireland or Europe.

Potted Rose orders are shipped all year round. Bare root roses are only shipped between November and March - outside those times so you can Pre-Order them for advance delivery from the November following.

On shipment of your Order if you leave your email or mobile, you will receive a Shipping Confirmation email, so you can Track where your parcel is, and make changes if you need to.

No signature is required on delivery, so you don't have to wait in. You can always advise us at point of order if there is somewhere safe to leave your plants.

If your order includes bulky composts or mulches, these will be shipped separately, due to their weight.

On the rare occasions things don't go entirely to plan with couriers, please let our Customer Services Team know by calling us on standard rate number 0844 502 0511 or email us on [email protected]


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